Helium Customer Fields

Helium Customer Fields

Pricing
From $12/month. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.9 (370)
Developer
Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools. more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English

Works with

  • Shopify Flow
  • Customer accounts
  • Zapier
  • Alloy
  • Slack
  • CustomerHub
  • Happy Birthday Discounts
  • Omnisend

Pricing

Lite

$12 / month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

14-day free trial

Pro

$26 / month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

14-day free trial

Advanced

$60 / month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (370)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities, particularly in enhancing B2B operations by streamlining customer self-service and data management. It supports custom sign-up forms and input fields, improving data collection and customer interactions. The app is praised for its customization options, reliability, and user-friendly interface. Merchants also commend the responsive and helpful support team, noting their effectiveness in problem-solving.

November 1, 2024

Amazing customer service!

SOJA&CO. ™
Canada
Over 2 years using the app
Helium replied November 4, 2024

Thank you so much for taking the time to leave this review. We strive to be "amazing" in everything we do, so it's great to hear that our customer success team was able to nail that for you 💪🏼
Hoping that Customer Fields continues to be a "wick-tory" for your store 😊

December 13, 2024

We are using this app along with its sibling app: Helium Customer Fields.
Both are great app, Strike to offer automatic discount, Customer Fields to set up a form.
The support is responsive and friendly, very easy to understand without cumbersome technical terms.
They are open to new ideas and needs of merchants, too. So we are really happy.
As some other merchant mentioned, they are kind to go beyond the app function and suggests possible methods like combining Shopify Flow, and how it works.
Very clever made app with very kind people behind.
Thank you very much!

JAPEX STORE
Japan
2 months using the app
Helium replied December 16, 2024

Thank you very much for your kind review. We are always trying to keep our apps simple and easy to use and it's great to hear that our obsession is making life easier for you 💪🏼
We're glad we were able to help you find a solution to your problem and if you have any other questions, please don't hesitate to reach out to us again 😊

October 22, 2024

Works just as stated and very responsive/supportive customer support team. Hard to find apps that respond so quickly like they do!

GOLF Partner KOREA
South Korea
7 months using the app
Helium replied October 24, 2024

We are happy to hear that our customer success team was able to assist you (it is our joy to field questions and try to find a solution for you, even if that solution isn't our app 😊).

Thank you for taking the time to leave this review, and we hope that Customer Fields continues to be a hole in one solution for your store ⛳️
화이팅!

Support

App support provided by Helium.

Or visit their support portal

Developer

Helium

6659 Kimball Drive, Ste. D402, Gig Harbor, WA, 98335, US

Launched

July 22, 2015 · Changelog

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